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Reports / Case Studies
See Client Reports for example BPR and PS reports, or consult our Case Studies.
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Process Streamlining Timeline
Prior to PS Launch
- Develop Case for Action, End Results and Constraints, and Start and End of Process parameters
- Pre-map process
Training, Mapping & Brainstorming
- Train Team Leader, Process Owner, Scribe and Team Members
- Review and verify mapping of current process and plan for external research
- Identify attributes of each process step
- Brainstorm and do external research
External Research / Redesign
- Brainstorm and do external research
- Design new process
- Finalize design and plan report
Report
- Write report
Post PS
- Present report to Sponsor(s)
- Plan implementation and execute
Process Streamlining
How well are we doing the things we do?
Process Streamlining (PS) is focused on the incremental improvement of an overall business process by improving its individual steps.
Goals
The primary goals of PS are:
- reducing time
- reducing complexity
- eliminating bureaucracy within individual process steps
Approach
Working full time for several days over two weeks, a seconded team of 6 to 8 members is charged with streamlining a process (see timeline at right). The team's recommendations must be implementable in 90 to 120 days.
A variation on the full PS methodology is a Mini-Process Streamlining project, where the scope of streamlining is narrower, and implementation is measured in weeks.
For a complete overview of JMA's Process Streamlining methodology, download our Process Streamlining Overview (PDF).